Thursday

NorthWest Airlines





This post is bound to be long, but if you want to hear about the worst air travel ever, read on.

Ok, so I attempt to get on a plane in Colorado Springs last Friday to Tallahassee. Problems start happening right away. I walk up to the ticket counter and the clerk tells me my flight was cancelled due to "crew work limitations". So I say, thats odd, I just got a call from Orbitz telling me all is well, so what the frig?. The clerk doesn't say anything except "your flight is cancelled". So we sit there and stare at each other for .....oh about 10 seconds. In my mind, she is about to say, "let me find you another flight".....but no........apparently she's ok, with me staring at her. I'm sure she would have been fine with me saying "thank you for telling me....good bye". Well, I have a wedding to get to, so that's unacceptable. So I am forced to demand another flight. She finally finds me another flight through Memphis, but now I have a HUGE layover in Memphis, and will miss my client's Rehearsal dinner that I said I would be at. No big deal, they didn't technically pay for rehearsal dinner coverage, but I said I was going to do it, so I was planning on doing it. Whatever, I called my client and said "I'm not coming in at 4pm, I'll be there at 12pm now, sorry" So I get on the plane, and the plane is broke, and has to be fixed while we are in the darn thing. So I end up missing my connection in Minneapolis, and of course NWA has to find me another flight to Memphis. Luckily I end up in Memphis and make it to Tallahassee......but guess what isn't there when I get there? That's right, my checked bag. That's awesome.......much of my gear is in there, and my wedding clothes, and my tooth brush. So I look at yet another NWA clerk in Tallahassee with the wrath of God in my eyes, and she says "I can have it delivered to you in the morning". No......I need it now, find it, tell me where it is" "well let me look in the back for it" she says. "that's a great idea, did you think of that yourself"? I'm thinking to myself. (I'm beyond ticked at this point and have very little patience for stupidity). She comes back and says "It's not there". So I ask if I can look for myself. She aggrees. I walk back there and the #$%&* thing is sitting right there. I rent my car and get to my Hotel and go to sleep. I wake up, shoot a wedding for a great couple, and go back to my Hotel.

THEN....after swearing that the flight to Florida was the worst flight I've ever even heard of......NWA tops themselves on the return flight. You wont believe this.

Ok, here we go. I get to the Tallahassee airport, get on the plane and make it to Memphis. After an 8 hour layover in Memphis, I get on the plane.....and no kidding.......the plane pulls over on the flight line and the Captain says "sorry for the delay folks, but we don't know how much our plane weighs, and we need that information from the tower" HOLY FRIGGIN COW.....are you serious? So there we sit on the flight line for who knows how long (I went to sleep). I get to Minneapolis too late, the plane to Colorado Springs is already gone, and there are no other flights to Colorado Springs that night. Wonderful. So I stand in line for about 30 minutes to get my Hotel voucher while they figure out what they are going to do with a mentally handicapped passenger that is scared out of his mind because he has never flown before and doesn't understand what is going on. This ordeal lasted so long that I knew his name, his age, and where he was trying to get to. I finally get to my hotel, and the desk says they only have suites left. SWEET! So now I'm in a luxury room living it up with free dinner. Life is getting better. Fast forward to the next day. I get on my plane at noon and fly to Colorado Springs, and I'm waiting for my bag to come down the line. There it is......coming at me with the zipper WIDE open and broken. An NWA employee just happened to be standing there, watching me fruitlessly stuffing my clothes and gear back into a broken suitecase. At this point, I'm not even complaining anymore. I just don't care. He says to me "I have a new suitcase for you if you don't ask any questions" I think to myself "did I really just hear an airline employee say "I will give you free stuff if you dont ask where I got it"? Whatever, I'll take it. So I get luggage and Sarah picks me up outside.
Then, a plane crashes directly on our truck when we are driving out of the airport.
Ok, I made that last part up.

Why did all of this happen on this airline?? The guy who gave me the free luggage said that it's because NWA just came out of bankruptcy and the pilots themsleves are all trying to cancel as many flights as they can while they restructure. The moral of this rant? Don't fly on airlines who are fighting within themselves.

1 Comments:

Blogger Charlotte Geary said...

Holy crap, Brad! My blood pressure is rising just by reading this post! I've flown four times in 2007, with a 75% flight failure rate. Two of the flights bumped me off, with no replacement flights, and still no refunds. One of the flights lost my luggage and just left it sitting in a public area of an airport for a full day, without bothering to scan it into the system. No one knew where it was. Your trip was way worse than any of those, though! Yikes!

1:10 PM  

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